(May 2, 2018) LinkedIn CEO Jeff Weiner just revealed surprising new research about the state of job skills in the U.S. The number one 1 "skill gap" in the US workforce, according to Weiner is communication skills. The list of demands for this skill set is a mile long, but why is it in such short supply? Why is there a gap? How is this effecting your customer experience? Your account retention and your new business growth?